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Mission Statement
About HNI
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Career Opportunities

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Mission Statement
About HNI
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Career Opportunities

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Health Network International (HNI) is dedicated to supporting and developing its most valued asset, our people. Everything that we do is based upon treating employees with respect, as professionals and individuals, and expecting only the very best from them. It's not only our mission, but a way of life at HNI. Our commitment to the community begins with our employees and through them to our clients. We hope that you will consider joining our talented, energetic, growing team.



Member Services Associates for Concierge Program

HNI is seeking part-time (12 to 20 hours per week - Monday - Friday) Member Services Associates for its Concierge program serving IU, Riley and Methodist Hospitals. ProCare is an exciting program that is offered to employees and guests at the hospitals. We are looking for individuals with well-developed communication and organizational skills who are able to work independently. Gain excellent experience in customer service while conveniently working on or near the IUPUI campus! This position offers great flexibility in terms of days and hours worked.

    Responsibilities:
    • Concierge Service Center activities:
      • Provide assistance to ProCare members who call or visit our Service Centers
      • Participate in activities promoting ProCare
      • Maintain the ProCare Network member and call history databases
      • Follow-up with members as part of the Quality Management Program
    • Work on special projects
      • Research and develop new ways to enhance ProCare Network services
      • Assist the marketing and graphical design teams with promotion and marketing materials

    Requirements:
    • Ability to communicate effectively
    • Work experience (retail sales and/or call center experience is a plus)
    • Technical proficiency in using a Web browser, spreadsheet and word processing software
    • Ability to handle multiple projects simultaneously
    • Ability to work both independently and in a team setting
    • Some college education is a plus

    Contacts:
    Resumes should be submitted to HNI by clicking here or regular mail:

      Health Network International
      748 East Bates St., Ste 104
      Indianapolis, IN 46202

You will be contacted once your resume has been received and reviewed.